Refund Policy

Refund Policy

How refunds and cancellations work — completely transparent and fair.

Last updated: June 2026

1Overview

We want you to be happy with our services. This refund policy explains the situations in which a refund is possible and those in which it is not.

2Setup & One-Time Fees

One-time work such as website development, Google listing setup, and design is non-refundable once started — because time and resources have already been invested.

3Monthly Services

  • Payment for ongoing services (ads, SEO, management) is for the service period.
  • No refund is given for a month that has already started.
  • You can cancel the service from the next month onward.

4Ad Spend

The ad budget given to Google/Meta goes directly to those platforms — Youhexa cannot refund it. Any remaining budget stays in your ad account.

5How to Request a Refund

Refund ke liye contact form submit karein. Eligible requests 7-10 working days mein process hoti hain.

6Cancellation

You can cancel the service at any time. A 7-day prior notice is required for cancellation so that current work can be properly completed.